Enrolling patients into the program, by assisting with recruitment to ensure the most possible benefits for the patients Delivering "VIP level" service to each patient in every interaction, ensuring they perceive our customer site pharmacy as the pharmacy of choice and ultimately impacting their level of success in their therapy Retaining patients throughout the life of t

Greeting patients upon arrival to the clinic Explaining the benefits of our specialty pharmacy and successfully enrolling patients into the program Performing all insurance benefit investigations, prior authorization, claim rejects, overrides, etc. Working with patients to find financial aid (grants, manufacture programs, discount cards, etc.) to ensure they have access t