The Network Technician will provide network engineering and administration operations on Layer 2 (L2) and Layer 3 (L3) of switches and router devices to maintain a secure and operational network environment in compliance with Government policies and regulations. Must provide support for the design, engineering, installation, operation, maintenance and configuration of all

Ensures that the Help Desk operates as a highly professional service that meets the needs of the customer. Follows procedures and process requests for assistance from users in a pleasant and professional manner. Ensures that requests for assistance are properly logged, assigned and responded to in a timely manner and according to procedures. Ensures log entries of user co

As a Customer Support/Technical Support specialist on the IT Customer Support Team, you will provide the organization with information technology support to optimize operational efficiency. Your duties will include resolving technical issues, maintaining hardware and software installations, and improving IT systems. You will provide technical support in Tier 1, Tier 2, an

Company Overview At Hexagon US Federal we provide cutting edge technologies and a wide range of professional services to enable our customers to make smarter and faster operational decisions and improve mission effectiveness. Hexagon US Federal is an independent subsidiary of Hexagon Corporation exclusively focused on bringing the broad range of Hexagon technologies to th